Spektrom

Privacy Policy

How we collect, use, and protect your data.

Last updated: January 2026

Introduction

Spektrom Limited ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services, including Blueprint IT consultancy, Spektrom software platform, and Spektrom hardware products.

Data We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number, job title, organisation
  • Account data: Login credentials, preferences, settings
  • Usage data: How you interact with our software and services
  • Care data: Resident and patient information processed through Spektrom (as a data processor on behalf of care providers)
  • Device data: Information from connected hardware devices

How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Process enquiries and support requests
  • Send service updates and important notifications
  • Comply with legal and regulatory requirements
  • Ensure the security of our systems

Data Protection in Care Settings

When processing care-related data through Spektrom, we act as a data processor on behalf of care providers (the data controllers). We implement appropriate technical and organisational measures to protect this sensitive data, including:

  • Encryption in transit and at rest
  • Role-based access controls
  • Audit logging
  • Regular security assessments
  • Staff training on data protection

Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who help us deliver our services (under appropriate contracts)
  • Regulatory bodies when required by law
  • Professional advisers as necessary

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Care-related data retention is determined by the care provider in accordance with CQC and NHS requirements.

Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

Email: privacy@spektrom.co.uk
Address: Spektrom Limited, Cambridge, UK

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.