Haven
Spektrom / Module 02

Haven

Resident management experience

A unified resident profile that pulls from every system. Family portal access. Everything about a resident in one place—care plans, medications, appointments, preferences, and more.

Resident data scattered everywhere

Care plans in one system. Medications in another. Dietary requirements on a whiteboard. Family contact details in a spreadsheet. When staff need the full picture, they're clicking between five different screens.

Families feel disconnected too. They call for updates. They email photos that never get printed. They don't know what's happening day-to-day. And your staff spend hours answering the same questions.

Information spread across multiple systems
Families constantly calling for updates
Staff waste time searching for information

Margaret Thompson

Room 12 • Since March 2024

Overview Care Plan Medications Family Notes
Next of Kin
Sarah Thompson (Daughter)
GP
Dr. Patel, Mill Road Surgery
Dietary
Soft foods, no nuts
Mobility
Walking frame required

Everything about every resident. One place.

Haven creates a unified view of each resident by pulling data from all your connected systems. Staff see the full picture instantly. Families stay connected.

Unified Resident Profiles

One screen shows everything: care plans, medications, appointments, dietary requirements, family contacts, preferences. Data synced from all your systems.

Cross-system data sync
Quick glance overview
Customisable layouts

Family Portal

Secure portal where families see updates, photos, and activities. They can share photos back, schedule video calls, and stay connected without constant phone calls.

Daily activity updates
Photo sharing both ways
Video call scheduling

Activity Timeline

Chronological log of everything: care tasks completed, medications given, visitors, appointments, incidents. Nothing falls through the cracks.

Full audit trail
Filterable views
Staff attribution

AI Care Notes

Voice-to-text care notes that write themselves. Speak naturally about what happened, and Haven structures it into proper documentation.

Voice recording
Auto-structured notes
CQC-ready formatting

Task Management

See what's due for each resident today. Personal care, medications, appointments, activities. Tick off as you go. Nothing gets missed.

Daily task lists
Overdue alerts
Delegation tools

Secure & Compliant

Role-based access controls. Full audit logging. GDPR compliant. Data encrypted at rest and in transit. Built for healthcare from day one.

Role-based permissions
Encryption everywhere
GDPR & NHS compliant

Meet Sunshine

In-room displays that transform the resident experience. Family photos rotating on the screen. Video calls at the touch of a button. Daily schedules they can see. A window to the outside world.

Families can upload photos directly from their phones. Residents see them appear in real-time. It's connection that doesn't require staff intervention.

Family photo slideshows
One-tap video calls
Daily schedule display
Weather and time at a glance
14:32
18°C
Good afternoon, Margaret

Explore other Spektrom modules

Module 01

Beacon

Enquiry to admission

You're here
Module 02

Haven

Resident management

Module 03

Statix

Analytics & insights

Ready to transform resident management?

See how Haven brings all your resident data together. Book a demo and we'll show you exactly how it works.

Request Demo